Terms & Condition

Last Updated: October 15, 2026

1. INTRODUCTION

Welcome to United Jewel, a brand operated by NEXUS COMMERCE CORPORATION, a U.S. corporation. These Terms and Conditions outline the rules and regulations for the use of our website. By accessing this website and purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use United Jewel.

2. DEFINITIONS

  • "Website" refers to unitedjewel.net.
  • "We," "us," "our" refers to United Jewel, a brand operated by NEXUS COMMERCE CORPORATION.
  • "You" refers to the customer, user, or viewer of our Website.
  • "Product" refers to the timepieces and accessories available for purchase.

3. INTELLECTUAL PROPERTY & DISCLAIMER

3.1 Ownership: All content on this Website, including text, photography, logos, and product designs, is the property of United Jewel or its content suppliers and is protected by applicable copyright and intellectual property laws.

3.2 Brand Ownership: United Jewel timepieces are sold under the United Jewel brand by NEXUS COMMERCE CORPORATION. Stone type, materials, and movement vary by model and variant and are described on the relevant product page. United Jewel is not affiliated with any third-party watch manufacturer.

4. PRODUCT ACCURACY & MODIFICATIONS

4.1 Specifications: We strive to ensure product descriptions and specifications are accurate. Movement type is listed on the relevant product page.

4.2 Errors: If a product listing contains an error, we reserve the right to correct it and to update information at any time without prior notice. Product images are for reference; minor variations may occur.

5. SMS NOTIFICATIONS & MARKETING

By opting in to receive SMS messages at checkout or through our subscription tools, you consent to receive text messages from United Jewel, which may include transactional updates (such as order confirmations and shipping notifications), abandoned checkout reminders, promotional offers, and requests for reviews. Consent is not a condition of purchase.

  • Message Frequency: Frequency varies.
  • Cost: Message and data rates may apply.
  • Opt-Out: Reply STOP to unsubscribe at any time.
  • Help: Reply HELP for assistance or contact our support team.
  • Carriers: Carriers are not liable for delayed or undelivered messages.

6. ORDERS AND PAYMENTS

6.1 Acceptance: We reserve the right to refuse or cancel any order at our discretion. We may limit or cancel quantities purchased per person, per household, or per order.

6.2 Pricing: Prices are listed in USD (unless otherwise displayed through your currency selector) and may change without notice. We reserve the right to modify or discontinue products or services at any time without notice.

6.3 Payment Methods: We accept secure payments including Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay.

7. SHIPPING AND DELIVERY

7.1 Shipping: U.S. orders ship from Brooklyn, New York, with free standard shipping. Please allow 1–2 business days for processing, followed by an estimated 2–4 business days in transit. The estimated total is 3–6 business days from order placement. Delivery times are estimates, not guarantees. Available destinations and shipping options are shown at checkout; see our Shipping Policy.

7.2 Customs & Duties: International shipments may be subject to import taxes, duties, or customs fees determined by the destination country. These charges, if applicable, are the recipient’s responsibility.

8. RETURNS AND REFUNDS

Returns and refunds are governed by our Return Policy. If you wish to start a return, please contact our support team for instructions and eligibility.

9. WARRANTY

All United Jewel products include a 2-year international warranty covering manufacturing defects under normal use.

The warranty does not cover normal wear and tear, accidental damage, misuse, or water damage resulting from improper handling (for example, an open/unscrewed crown).

10. PRIVACY & DATA USE

We respect your privacy. Our use of your personal information is governed by our Privacy Policy.

SMS Privacy: Opt-in data and consent for text messaging will not be shared with third parties except our messaging partners for the purpose of enabling and operating our SMS program.

11. GOVERNING LAW

These Terms and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles.

12. CONTACT INFORMATION

If you have questions about these Terms, please contact us: