Privacy Policy
United Jewel (a brand of NEXUS COMMERCE CORPORATION) ("United Jewel," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect on unitedjewel.net (the "Site"), how we use it, when we share it, and the rights you have over it.
Effective date: April 27, 2026
Last updated: April 27, 2026
1. Who we are
The Site is operated by United Jewel (a brand of NEXUS COMMERCE CORPORATION), a U.S. entity that acts as the data controller for personal information collected through unitedjewel.net.
- Legal entity: NEXUS COMMERCE CORPORATION
- Mailing address: 2370 Ocean Ave Apt 5A, Brooklyn, NY 11229, United States
- Customer support email: hello@unitedjewel.net
- Phone: +1 (929) 779-0635
2. Information we collect
2.1 Information you provide directly
- Identity & contact: name, shipping address, billing address, email, phone number.
- Payment data: payment card details are collected and processed by our PCI-compliant payment processor (Shopify Payments / Stripe). We do not store full card numbers on our servers.
- Order & account data: products purchased, order history, delivery preferences, customer-service correspondence.
- Marketing preferences: email subscription status, SMS opt-in (where applicable).
2.2 Information collected automatically
- Device & usage: IP address, browser type, operating system, referring URL, pages viewed, timestamps, clickstream.
- Cookies & similar technologies: session cookies, persistent cookies, pixels, and local storage used for cart functionality, analytics, and advertising attribution.
- Order-fraud signals: proxy/VPN flags, device fingerprint hashes, and risk scores from our fraud-screening provider.
2.3 Information from third parties
- Payment processors confirming transaction status.
- Shipping carriers reporting delivery events.
- Advertising platforms (Meta, Google) reporting attribution and conversion events.
3. How we use your information
- To process and fulfill your orders, including payment, shipping, and returns.
- To communicate with you about your order, account, or customer-service inquiries.
- To prevent fraud, verify identity, and enforce our Terms of Service.
- To send marketing communications when you have opted in (you may opt out at any time).
- To improve our products, Site performance, and customer experience.
- To comply with legal obligations, including tax, accounting, and regulatory reporting.
4. How we share your information
We do not sell your personal information for money. We share personal information only in the following circumstances:
- Service providers: payment processors, shipping carriers, fulfillment partners, customer-support tools, email/SMS senders, fraud-screening services, and cloud hosting (Shopify).
- Advertising partners: Meta (Facebook/Instagram) and Google for conversion measurement and audience targeting. Some U.S. state laws define this kind of data sharing as a "sale" or "share" — see Section 7 for your opt-out rights.
- Legal & safety: when required by law, court order, subpoena, or to protect our rights, property, or the safety of our customers.
- Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business.
5. Data retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including order fulfillment, accounting and tax obligations (typically up to seven years for transaction records), fraud prevention, and dispute resolution. When data is no longer needed, we delete or anonymize it.
6. Cookies & tracking technologies
We use cookies and similar technologies for the following purposes:
- Strictly necessary: cart, checkout, login session, security.
- Performance & analytics: Shopify Analytics, Google Analytics 4 (aggregated traffic reporting).
- Advertising: Meta Pixel, Google Ads tag (conversion tracking, retargeting).
You can manage cookies through your browser settings. Blocking strictly necessary cookies may break checkout. To opt out of advertising-related cookies, see Section 7 or visit aboutads.info/choices.
7. Your privacy rights
7.1 California residents (CCPA / CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and share about you.
- Request a copy of the personal information we hold about you (right to access).
- Request deletion of personal information, subject to legal exceptions.
- Correct inaccurate personal information.
- Limit the use of sensitive personal information.
- Opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising.
- Be free from retaliation for exercising any of these rights.
To exercise these rights, email hello@unitedjewel.net with the subject "California Privacy Request" or use our opt-out page at unitedjewel.net/pages/data-sharing-opt-out ("Your Privacy Choices"). We will verify your identity by matching your request details against your order history.
7.2 Other U.S. state residents
Residents of other U.S. states with comprehensive privacy laws (including but not limited to Virginia, Colorado, Connecticut, Utah, Texas, Oregon) may have similar rights to access, delete, correct, or opt out of targeted advertising. To submit a request, email hello@unitedjewel.net.
7.3 How to opt out of marketing
- Email: click "unsubscribe" at the bottom of any marketing email.
- SMS: reply STOP to any marketing text.
- Cookies / advertising: use the "Your Privacy Choices" link in our footer or adjust your browser settings.
8. Security
We use industry-standard safeguards including TLS encryption for data in transit, PCI-compliant payment processing, and access controls for systems holding personal data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
9. Children's privacy
Our Site is intended for adults aged 18 and over. We do not knowingly collect personal information from children under 13 (or under 16 in jurisdictions where applicable). If you believe a child has provided us personal information, contact us at hello@unitedjewel.net and we will delete it.
10. International visitors
The Site is operated from the United States. If you are accessing the Site from outside the U.S., be aware that your information will be transferred to, stored, and processed in the United States, where our servers and central database are located. By using the Site, you consent to this transfer.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the latest revision. Material changes will be communicated through the Site or by email where required by law.
12. Contact us
For any questions about this Privacy Policy or to exercise your privacy rights, contact:
NEXUS COMMERCE CORPORATION
Attn: Privacy Officer
2370 Ocean Ave Apt 5A
Brooklyn, NY 11229, United States
Email: hello@unitedjewel.net
Phone: +1 (929) 779-0635
13. Governing law
This Privacy Policy is governed by the laws of the State of New York, United States, without regard to its conflict-of-laws principles.